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Product Clips

Add real videos and a clear social caption.

Scale Theme · v1.9.3 · 1 min read

Overview

Social platform styling is a presentation setting, not proof that a video went viral. Write an accurate caption for your own media.

Step by step

  1. Open Product Information and select the Product Clips / product-video block in its supported parent.
  2. Add hosted video or supported YouTube/Vimeo media in the offered video fields.
  3. Choose inline or pill social caption styling, platform icon and heading sizes for desktop/mobile.
  4. Check each configured clip. Empty setup cards are editor instructions and do not represent playable storefront videos.

Still need a hand?

Send support your store domain, theme version, error code and what you tried. Keep authentication tokens out of public messages.

Contact Scale support ↗

Start here

Welcome to ScaleFind setup guides, authentication errors and the controls available in your theme.Install your themeUpload the official ZIP as an unpublished Shopify theme.Activate a storeConnect the license, store and theme authentication token.Update while preserving your setupUse the official updater and review its merge report.Pages and navigationAssign templates to real Shopify pages.Before you publishCheck actual shopping behavior and accurate product content.