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Order notes

Let customers attach a note to the cart.

Scale Theme · v1.9.3 · 1 min read

Step by step

  1. Select the Order note block in its supported cart drawer area.
  2. Configure the label, placeholder and expanded/disclosure treatment.
  3. Enter a note, move focus away and reopen the drawer to confirm persistence.
  4. Check the note in the actual cart/order workflow. A note is not a guaranteed fulfillment instruction unless your operations process it.

Still need a hand?

Send support your store domain, theme version, error code and what you tried. Keep authentication tokens out of public messages.

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Start here

Welcome to ScaleFind setup guides, authentication errors and the controls available in your theme.Install your themeUpload the official ZIP as an unpublished Shopify theme.Activate a storeConnect the license, store and theme authentication token.Update while preserving your setupUse the official updater and review its merge report.Pages and navigationAssign templates to real Shopify pages.Before you publishCheck actual shopping behavior and accurate product content.