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Connect this store to your license

The store domain does not match the domains registered for this token.

Overview

Scale's activation screen does not delete theme settings, products or orders. If custom or third-party code changed the theme, a supported update may still be needed.

Step by step

  1. Check the store's permanent .myshopify.com domain in your Scale store connection.
  2. Check the registered custom and secondary domains, including any domain you recently changed.
  3. Use the token assigned to this store. Save and reload after correcting the connection.

Still need a hand?

Send support your store domain, theme version, error code and what you tried. Keep authentication tokens out of public messages.

Contact Scale support ↗